Shipping & Returns
At XParadigm Puritas Corpus, we aim to provide a smooth and reliable shopping experience from start to finish. Below you’ll find all information about how we ship our products and how we handle returns, replacements, and refunds.
1. Shipping & Handling
All of our items are currently available for shipping within the United States only.
- Order processing typically takes 1-2 business days, excluding weekends and holidays.
- Standard shipping may take up to 2-5 business days.
*Please note: Delivery times may vary during peak seasons, carrier delays, or severe weather conditions.
2. Returns & Refunds
Return
Due to health and safety regulations, dietary supplements cannot be returned — whether opened or unopened.
Refund
We offer 30-day money back guarantee:
- If something isn’t right, contact us within 30 days of delivery.
- Be prepared to provide your receipt or proof of purchase upon request.
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Once your claim is approved, your refund will be issued to the original payment method.
Replacement
If your receive wrong product or it arrives with a manufacturing issue, we may offer a free replacement, depending on stock availability.
Replacements are shipped at no additional cost.
Need help? Contact us anytime!
If you have any questions, please feel free to contact us via e-mail [email protected]